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E-COM Service

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Introduction to E-COM

E-commerce (E-COM) services are designed to facilitate secure and convenient online transactions. This service allows you to use your bank account to make payments for goods and services on the internet. Whether you are shopping online, booking tickets, or paying for subscriptions, our E-COM service ensures that your transactions are smooth and protected.

 

Key Features & Benefits

Secure Transactions: Our E-COM service uses advanced security protocols, including encryption and two-factor authentication (like OTPs), to protect your financial data and prevent fraud.

Convenience: Enjoy the freedom to shop or pay bills anytime, anywhere, without the need for physical cash or a visit to the bank.

Multiple Payment Options: The service supports various online payment methods, including:

  • Debit/Credit Cards: Use your bank-issued debit or credit card to make purchases on merchant websites and apps.
  • Net Banking: Pay directly from your bank account using your Internet Banking credentials.
  • UPI: Make fast and secure payments via the Unified Payments Interface (UPI).

Real-time Alerts: Receive instant SMS or email notifications for all your online transactions, allowing you to monitor your account activity and stay informed.

 

How to Use the E-COM Service

Enable Your Service: Ensure that your debit or credit card is enabled for online transactions. You may need to activate this feature through the bank's mobile app, internet banking portal, or by contacting customer support.

Make a Purchase: Visit your preferred e-commerce website or app and proceed to the payment page.

Select Your Payment Method: Choose from options such as Debit Card, Credit Card, Net Banking, or UPI.

Complete the Transaction: Enter the required details and authorize the payment using a One-Time Password (OTP) sent to your registered mobile number.

Confirmation: Once the payment is successful, you will receive a confirmation from the merchant and a transaction alert from the bank.

 

Security Tips for Online Transactions

  • Never share your card details, CVV, or OTP with anyone.
  • Transact only on trusted and secure websites (look for "https://" in the URL).
  • Regularly check your bank statements and transaction history for any unauthorized activity.
  • Report any suspicious transactions to the bank immediately.